Payment and Returns Policy

Payment, Shipping and Returns Policies

Credit card payments are processed by PayPal Secure Checkout so no-one sees your financial information, only your shipping information. It's helpful to include your phone number so we can include it with the shipment, but it's not necessary.

PayPal enables you to pay without sharing your financial information. The National Rock Garden Trust never see your credit card information and neither does the web host or the shopping cart host. The information is encrypted.

Money orders, cheques or bank cheques from an Australian Bank are accepted with appreciation.

Click here for Privacy Information.

If you would prefer to pay directly into a bank account, the National Rock Garden Trust bank account details are as follow:

National Rock Garden Trust

BSB 082-057

Account Number 11-836-1338

Returns Policy

If you made multiple payments in error the National Rock Garden will return the over-payment, upon proof of over-payment normally within 10 working days.